Thanks for being so "helpful"

Frank and Aaron aren't at work today, so I have no way of venting my frustration other than to blog about it.

I asked folks at work about finding someone to service a commercial range. The responses have ranged from somewhat helpful to downright annoying.

Here's my first email request:

This is a long shot, but why not…

Does anyone on this list have a commercial stove in their home?

If so, who do you get to service it?

FWIW, it turns out a lot of folks licensed to work on commercial stoves in commercial installations don’t want to touch them in residential installations,

Here's the first "helpful" response - not too bad really:

Liability is probably why they don’t touch them. Commercial stoves are not as well insulated as residential ones, and therefore get much hotter on their outer surface. I have heard a couple horror stories involving children when these stove/ovens were used residentially.

Here's my clarification email where I try to steer back to my question:

> Liability is probably why they don’t touch them.

Yep. Agreed. I’ve read all about them.

For those that are curious and want to know more about pros and cons of commercial stoves, this is a great resource:
http://ths.gardenweb.com/faq/lists/appl/2004064556019303.html

People do have them though.
e.g. http://www.redfin.com/WA/Seattle/811-14th-Ave-E-98112/home/135289
(This is NOT the house I’m buying, btw.)

We are inheriting one with our new house, and the only “con” that we are finding difficult to deal with is the servicing.
FWIW, we know Seattle Home Appliance in Bothell will take a look at them, but it would be good to have a second opinion.
(We’ve asked the sellers to have it serviced before closing.)

Thanks for any solid leads on servicing you guys can provide!

And HERE is the one that set me off and caused me to feel the need to blog my frustration with "helpful" people:

At one time I was the housemate of a guy who’d had a catering business, and he had moved its commercial stove into the house when the business ended. It was an unbelievable nuisance. Using that thing for anything like normal home cooking was a nightmare. It got way too hot (this was Texas, too), and it was so large that it was actually physically difficult to work around. We actually ended up using the gas grill in the yard for a lot of cooking!

If it hadn’t been the last vestige of a bankruptcy, it would have seemed like an preposterous indulgence, like putting a mounted polar bear in the bathroom or something.

Yeah. You read it right.

Mounted polar bear.

WTF?

Thanks for your "help" finding someone to SERVICE THE STOVE.